AUX Real Estate Privacy Policy
Effective date: 27 October 2026
AUX REAL ESTATE L.L.C. S.P.C. (AUX, we, us or our) respects your privacy. This policy explains how we collect, use and protect personal information when you submit an enquiry through our website, Google Ads lead forms, social media or other communication channels.
1 Information we collect
We may collect information you provide, including your name, email address, telephone number, property preferences, preferred location, budget and details of your enquiry.
If you proceed with a property service or transaction, we may request additional identification, ownership or transaction documents where necessary.
2 How we use your information
We use your information to respond to enquiries, provide requested property information and contact you about your buying, selling, leasing or property management requirements. We also use it to arrange consultations and viewings, manage client relationships and transaction records, and meet applicable legal and regulatory obligations.
Where required, we obtain your consent before sending promotional communications. You can ask us to stop marketing messages at any time. Submitting an enquiry does not automatically subscribe you to ongoing marketing.
3 When we share information
We may share relevant information with authorized AUX staff and service providers who support our communications, technology and business operations.
Where necessary to fulfil your request or progress a transaction, we may also share relevant information with property owners, developers, authorized agents or other parties involved. We may disclose information to authorities where legally required.
We do not sell your personal information or share it with third parties for their own marketing purposes.
4 Google Ads and third party platforms
When you submit a Google Ads lead form, AUX receives the information you choose to provide and uses it for the purposes described in this policy. Google’s handling of information is also governed by its own privacy policy. Other platforms used to communicate with us may have separate privacy policies.
5 Storage and security
We store your personal information using cloud-based services and take reasonable measures to protect it from unauthorized access, loss, misuse or disclosure. No method of electronic storage or transmission is completely secure.
6 How long we keep information
We retain your personal information for a maximum of two years, after which it is deleted, unless a longer retention period is required by applicable law.
7 Your rights and choices
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion, restriction of processing or transfer of your information. You may also object to certain processing or withdraw consent where processing relies on consent.
To make a request or stop marketing communications, contact us using the details below. We may need to verify your identity before responding. Some records may need to be retained to meet legal obligations.
You may also raise a concern with the relevant data protection authority.
8 Changes to this policy
We may update this policy to reflect changes to our services or information practices. The latest version will be published on this page with an updated effective date.
9 Contact us
For privacy enquiries, requests or to stop receiving marketing communications, please contact:
AUX REAL ESTATE L.L.C. S.P.C.